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Self-Operated Hospital Foodservice

Going Self-Op with Integrated Solutions

SELF-OP

SNAPSHOT

 

RESPONSIBILITIES

Maintain control of operations

Adhere to goals set by the hospital and for the hospital

 

PAIN POINTS SOLVED

Lack of uniformity

Loss of data

Budget challenges with large-scale projects

 

COMPUTRITION HELPS YOU

Streamline with consistent software and processes

Compile data to track costs and target areas that need improvement

 

RESPONSIBILITIES

Maintain control of operations

Adhere to goals set by the hospital and for the hospital

 

PAIN POINTS SOLVED

Lack of uniformity

Loss of data

Budget challenges with large-scale projects

 

COMPUTRITION
HELPS YOU

Streamline with consistent software and processes

Compile data to track costs and target areas that need improvement

tHE gREAT dEBATE

Foodservice operations are well aware of the great debate: “self-operated hospital foodservice or contract management?”

Yet, industry reports indicate a majority of hospitals handle processes internally; in other words,
self-op is the preferred organizational process to run their foodservice operations. Why?

Control.

Foodservice operations are well aware of the great debate:
“self-operated hospital foodservice or contract management?”

Yet, industry reports indicate a majority of hospitals handle processes internally; in other words,
self-op is the preferred organizational process to run their foodservice operations. Why?

Control.

Foodservice operations are well aware of the great debate: “self-operated hospital foodservice or contract management?”

Yet, industry reports indicate a majority of hospitals handle processes internally; in other words, self-op is the preferred organizational process to run their foodservice operations. Why?

Control.

A foodservice employee chops a yellow bell pepper on a cutting board in the kitchen.

Self-Op = Self-Managed

The primary reason foodservice departments go self-op is independence; such facilities have the freedom to make their own choices without worrying about third-party rules and restrictions. They can hire permanent employees who build routine food programs and processes. They can select any vendor, whether it’s a large corporation or a local purveyor. They can establish missions and align them throughout the organization without competing objectives, obstructions, or distractions from an outsider.

For self-op enterprises consisting of multi-site hospitals that are often acquired through merges and acquisitions, variances in datasets, internal processes, and food-related items (e.g. menus and recipes) can cause a lack of standardization. When it comes to consolidation, merging all these differences can seem overwhelming, if not impossible. That’s where Computrition’s foodservice automation comes to the rescue!

Multiple Sites, Multiple Processes, Multiple Issues

The need for consistency among facilities is essential, especially for foodservice. Consider the myriad of moving parts in a hospital foodservice operation: purchasing food, ordering meals, tracking tray delivery, stocking grab-and-go items in retail locations – the list goes on. Now multiply that across multiple sites; things can certainly get complicated. For the optimal outcome, you need a firm grasp of data collected over time, from all locations, stored in one system with secure, global access.

Computrition’s merge feature enables multi-site standardization by allowing a central facility to maintain a master dataset that can be electronically updated across all satellite datasets, creating total system maintenance. With the power of merge, consistent and accurate data is centrally managed for the entire organization, permitting satellite schemas to focus confidently on the actual work of the application and promoting a higher quality of foodservice and better allocation of staff time.

A profile shot of a pair of hands working on a laptop. The image is overlaid with another image of a server room.
Blocky, yellow quotation marks.

If we want control over our own destiny we have to have our own insource models. Not give revenue and profits away… that is what Computrition provides for us.

HCA TRISTAR DIVISION

A female hospital patient smiles as she looks up at a doctor holding a tablet. The doctor is resting her other hand on the patient's shoulder.

One Solution = Unlimited Possibilities

Automation and standardization establish the basis for patient satisfiers, such as room service. This program is an ambitious undertaking for any operation, much less self-op hospitals under immense pressure to implement robust yet cost-effective initiatives. With so many details to factor in (timelines, menu and recipe development, policies and procedures, equipment and layout recommendations, training programs, etc.), incorporating a complete foodservice software solution can help streamline the implementation process.

Empowered with Automation

The value of an automated system for self-managed operations is that it can improve the daily workflow and help alleviate stress in areas that seem arduous and time-consuming. Often, it’s those tasks that make seeking outside assistance even more appealing, and it becomes all too easy for self-ops to lose their autonomy. While third-party companies are data-driven (much like hospitals), they also operate independently of the goals and missions of the sites they occupy, causing profitability to supersede patient care. Not to mention, by outsourcing resources, foodservice departments are also outsourcing revenue.

Since automation helps to keep revenue in-house, hospitals can allocate their budgets to internal initiatives. If overproduction is a challenge, automation can help you overcome it. If patient satisfaction scores need improvement, then owning a complete supply chain system with a variety of hospital-wide satisfiers is a worthwhile initiative. Let our robust solution empower you and your team!

A profile shot of a professionally dressed woman resting her chin on her fist, looking off into the distance, and smiling. A laptop is open in front of her.

Computrition can help self-operated hospital foodservice
achieve gains in many areas, including:

Computrition can help self-operated hospital foodservice achieve gains in many areas, including:

We offer automated solutions for the following:

If you are looking into self-operation but are unsure
where to begin, we have a couple more tips:

If you are looking into self-operation but are unsure where to begin, we have a couple more tips:

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Contact Self-Op Colleagues

Draw upon their experience to learn how they were able to transition, including challenges that they were able to overcome and how they have been able to continue being self-op.

Join an Organization

Groups like Association for Healthcare Foodservice (AHF) help you connect with others and provide valuable resources, such as webinars, networking meetings, and an annual conference – all focused on self-operation!